Nearly every online marketer is concerned with transparency and brand safety.  These seem to be the biggest roadblocks to brands embracing display.  A quick search on AdExchanger reveals a dozen articles on both subjects in the last few months.  We’ve all talked about it yet there still seems to be more misconceptions than fact surrounding what is possible when it comes to real brand safety.

In April of 2010 Winterberry Group LLC reported that “transparency and brand safety have conspired to inhibit billions in potential online display ad spending.”  Brand safety continues to undermine a broad investment in display advertising by brand advertisers despite the obvious efficiencies being delivered by today’s ad networks.  This is because truly preemptive brand safety is difficult so most have settled for simple post impression verification and are therefore not getting a truly brand safe environment for their message.  But the DSP trend changes all that.

With the advent of contextual display advertising, a host of new advertising opportunities opened up for marketers across every industry.  Whether contextualization is done at the site level (i.e. ESPN.com is about sports) or at the page level (i.e. automotive content on CNN.com), the ability to target ads around content—in addition to demographic and behavioral profiles—is pretty powerful stuff.  But with these big opportunities comes an equal amount of risk.  Imagine an automotive ad next to a news story about a horrific car crash or an ad for a vacation package next to tsunami news coverage of the same destination.  We see it in contextual search as well as display.  It’s enough to make any brand marketer anxious about any sort of online advertising.

The good news is that advances in targeting technologies and demand-side platforms (DSP) with real-time bidding (RTB) are creating truly brand safe environments for brand advertiser.  But like transparency, everyone defines brand safety differently.  There is one feature that separates effective brand safety from all the other forms of impression analysis and delivery verification out there today.  It‘s preemptive brand safety.  Is your trusted flavor of brand safety truly preemptive?  Or is the brand safety you rely on from your DSP really just post impression analysis disguised as safe filtering?  This is another great myth in our industry often perpetuated on purpose only because preemptive is difficult to pull off.

Real brand safety, meaning a demonstrably safe environment for brand advertisers to promote their message online, comes from sanitizing the ad space before the ad is served.  Of course pre-impression analysis for relevance, performance and safety is very difficult to do so it’s the least prevalent form out there.  Evaluating billions of impressions a day for relevance takes a robust platform and deep integration with all of the real-time bid aggregation points.  But it pays huge dividends in both safety and efficiency by guaranteeing quality impressions and eliminating the need for pass-backs.  With truly preemptive brand safety you only buy what is safe with no waste in the equation.

But when pages are not categorized for meaning in advance, ads get served next to inappropriate content and the advertiser simply gets a report indicating that it has happened again.  That isn’t preemptive brand safety, that’s reactive reporting.  It’s the equivalent of closing the gate after the cows get out (and wander down the middle of the highway disrupting traffic and endangering your brand investment).

Everyone knew it would take third-party providers to deliver real brand safety.  Back in March, Jonathan Margulies at Winterberry Group acknowledged as much right here on AdExchanger.  It isn’t in the publisher’s best interest to exclude their own content from advertising—for a publisher the more bidders the better.  The interest in such technology falls on the demand side but most advertisers lack the engineering infrastructure to build such a solution.  In the display advertising landscape, providing preemptive brand safety is the responsibility of the demand-side platforms.  Various platforms provide this ability in varying degrees – from zero to truly preemptive.  Ask the question.  Make sure you are getting the truly preemptive kind that boosts efficiency and return on spend.

Reprinted from AdExchnager.com Data-Driven Thinking column, a media community blog containing fresh ideas on the digital revolution in media. Follow LucidMedia on Twitter @lucidmediaVIP and follow AdExchanger.com @adexchanger.com.

We recently talked John Ebbert, the publisher and managing editor at AdExchanger.com, regarding our big funding news story.  Here are some of the most frequently asked questions.

Q: Please discuss your new round of funding and why you chose MMV.

A:  We had many options available to us in this round but MMV was the ideal funding partner at this stage in our execution plan and capitalization strategy.  MMV is truly dedicated to providing timely and effective growth capital to emerging technology companies like LucidMedia.  They are focused on the North American market and the amount of capital they typically provide ranges from $1.5M to $10.0M which was also a perfect fit for us.

Q: Where do you see the $4.5 million going?  Any critical needs such as “feet on the street”?

A:  We are applying the proceeds from this funding round to expand on our recently launched self-service platform (www.LucidMediaDSP.com) that gives agencies and advertisers more control and enables them to more efficiently manage their display advertising campaigns. The funds are being used to bring additional capabilities to market and to do so sooner so we can better capture the escalating DSP opportunity.  And since we own the full technology stack in our demand-side platform, with the additional funds we are launching new capabilities not as disparate products but as unified new features within our platform.  It allows us to be more nimble and responsive to our advertiser’s requirements.

Q: Are there too many demand-side platforms today and how will LucidMedia differentiate?

A:  There are not really all that many demand-side platforms out there.  Much of the static in the DSP space today is centered around attracting attention in the venture capital circles.  But when it comes to getting in front of an advertiser and demonstrating real capabilities in a real product that you can actually use to deliver value and efficiency, the number of DSPs can be counted on one hand (minus a few fingers).  There are too many companies calling themselves a demand-side platform though.  We have run hundreds of successful campaigns for the majority of Fortune 500 companies out there over the last 18 months that we have been operating as a DSP.  In that time we have proven that several capabilities are unique to what LucidMedia offers.  This includes our proprietary contextual and audience targeting, ability to police a true universal frequency cap (UFC), and real-time assessment (RTA) across all sources.  In addition, our DSP provides dynamic inventory allocation across RTB sources and even premium buys, true preemptive brand safety, and campaign optimization at the page-level.  We also offer custom integrations with all 3rd party data providers, real-time bid (RTB) inventory availability insights by channel, and a server-side cookie store for proprietary audience targeting.

Q:  Anything surprise you about the reported acquisition of Invite Media by Google this week?

A:  No surprises there.  Peter Kafka broke the Google-Invite news a month ago on All Things Digital.  The industry has been holding its collective breath waiting for the big roll up for a long time now.  In March Epic Advertising acquired Connexus Corporation including the Traffic Marketplace and now Google grabs Invite.  This is likely the start of a bigger consolidation in display media.  Our focus is still on executing against the truly exciting opportunities available to us today in the still emerging DSP space.  We believe there is a considerable amount of value to be had here and we are focused squarely on positioning our technology, products, and team as effectively as possible with agencies and advertisers.

This is reprinted from “Data-Driven Thinking”, a column on AdExchanger written by members of the media community and containing fresh ideas on the digital revolution in media.

Demand Side Platforms (DSP) are hot! I can tell by the huge agency interest, and even more eager venture capitalists anxious to get in on the latest craze. Traditional ad networks and newfangled technology platforms are declaring themselves to be DSPs. Others who did much of the evangelical spadework for DSPs appear to be stung by the sudden rush. There is now an attempt to define a “true DSP”. At this stage, a “true DSP” as defined by a list of features serves little purpose and is as much a disservice to the industry, as it is disconnected from reality. In fact, many of the current DSP competitors–those with the most significant solutions already in-market–are successfully violating that definition of a “true DSP” to the benefit of their agencies partners.

The truth is that a “fully self-service DSP” would be far too disruptive to most agencies at this early stage. There are far too many levers, knobs and buttons in a DSP robust enough to deliver the optimum cross-section of pacing, performance, and price for an agency to take on today. They range from mundane tasks like dealing with objectionable impressions and buys from non real-time sources to more arcane optimization tasks, RTB source integration, bidding strategies, discrepancy management, and post-campaign reconciliation.

As my own company has learned by providing DSP services to agencies over the past year, agencies are still not appropriately staffed to be full-fledged buy-side networks yet. Media buyers are already over worked and stretched to the limits and are looking for a DSP to do more with less. That means automating many tasks but also off-loading just as many (if not more). A managed service that facilitates knowledge transfer and leads to a semi- self-service approach is far more realistic today. The reality of the situation is simply not that black and white! At the end of the day what an agency really wants is to know what works for their clients and how to repeat those outcomes in the future. At least that’s been our takeaway. They want the data behind the performance, the audience segments that engage with their message effectively, and the easy-to-pull levers that will let them do it again on the next campaign. They want no more and no less.

It is also important to recognize that many of the most important DSP offerings are coming from the networks where the technology has matured and has been thoroughly field tested. Indeed, my company falls into this category. The networks already have the relationships and business models in place to support the early adopters. Real-time bidding is an excellent example of this necessity. To get multi-source RTB going at scale going takes a significant amount of relationship building and technical heavy lifting and many of the networks have already invested heavily in this. Discounting the network players with a single stroke, and leaving it all up to the agencies, is doing the industry a massive disservice.

There are many other aspects of a “true DSP” that were missing from the recent list as well. Our experience has been that no DSP should leave home without staples like universal frequency capping across exchanges and publishers, objectionable content filtering for brand safety, some sort of automated optimization for CTR, CPA, or eCPC and the ability to plug in others, an advanced and robust ad server capable of propagating campaign changes in minutes, seamless targeting of audiences with native and 3rd party data, and granular content targeting independent of site or section.

Only time and buyer requirements will define the “true DSP” and decide if networks and DSPs can truly coexist. The industry needs time to shake it all. The sector is too young to define the full product category or for one player to define it completely. I will conclude with a heretical prognostication–the next generation of ad network will be a hybrid DSP solution with a service layer.

We recently did a Q&A with AdExchanger.com about LucidMedia and our work with the Ad Exchange community.

Q: What trends are you seeing in online display advertising?

A: Trend #1 is performance.  All the trends we are seeing are towards performance-based advertising and increasing return to “do more with less”.  Advertisers are looking for new ways to increase their return with a flat budget but all the same growth pressure.  They are turning more and more to direct response, CPC, and CPA solutions to move the media risks as far away as possible and guarantee the backend performance.  Apparently our fully transparent platform with multiple optimization facets really resonates with clients in this tough new economy.

Trend #2 is exchanges.  We are seeing a dramatic shift from networks to exchanges.  The exchange model has matured at the same time the network model has had its reputation tarnished.  The real-time bidding and open, transparent nature of the free market exchange model has finally distilled to the top as the solution of choice when efficiency and return become as important as reach and scale.

Q: Is it fair to say that LucidMedia is the contextual solution for Right Media Exchange?

A:  Yes and no.  Yes, we are a contextual engine on Yahoo’s Right Media Exchange but that is not our core business, it’s just one of the many irons we have in the fire these days.  And our work on RMX is a two way street.  We provide contextualization services to publishers and advertisers there but we can also purchase media there.  We have many of these types of media arrangements because it is how we provide the scale, efficiency and performance that are so appealing to our advertisers.  It took years to do but we are now able to pass those benefits on to our advertisers and our agency partners.  That is a key to the current rapid growth and momentum I mentioned in the first question.

Q: Any plans to work with Yahoo!’s APT Platform?

A: We are watching APT closely, as many are, because it holds a great deal of potential scale.  Obviously we’d like to continue our close and positive relationship with Yahoo and Right Media and integrate with APT when it is fully operational.

Q: Can you take us through the process of how LucidMedia’s deal with Right Media works from a technological perspective?  For example, tell us how it all works for a single ad impression on a publisher’s site.

A:  Right Media has established 63 standard categories that correspond to a 4 digit contextual flag.  RMX publishers have to deploy new ad tags and then advertisers can target their inventory more effectively.  LucidMedia’s ad tags are distributed to RMX publishers instead of YieldManager tags.  Then, during ad call, the LucidMedia tag analyzes the context of the page in real-time to determine the most appropriate categories.  We then augment the YieldManager tag with additional Query String Codes that represent the most appropriate Right Media Exchange categories.  All advertisers have to do is use Right Media’s Query String Targeting capability when they setup a campaign in YieldManager and they can access the highly targeted contextual inventory right away.  Your readers can go online to find out more about it too.

Q: Can Lucid Media’s ClickSense technology contextualize social media other than, say, the “social media” category?

A:  Sure.  Our technology does not care about self-declared categories.  Rather we deal with exactly what the content is about and categorize it accordingly.  Our solution scrapes the page in real-time to determine precisely what each inventory page is all about.  What we find is that the majority of content is improperly categorized at a high level.  We find social media can be all over the map category-wise.  Technology, Arts and Entertainment, Automotive, Sports, Pets, Family and Parenting, Health, and so on.  So we tag media at the page level for what it is about and not what it is supposed to be about.  And our performance proves out the approach.  We’ve worked with advertisers who have studied this and their findings are always the same: that context is a true predictor of intent.

Q: How is the contextual engine for LucidMedia different than the competitors such as AdSense, Contextweb, Kontera and others?

A:  Although we all have a contextual solution in common, our focus is on providing a broad platform that encompasses a range of advertiser and agency services beyond just running media.  In fact, clients can actually utilize our platform as a compliment to some of the other contextual providers.  In terms of technology, our approach is a bit different as well.  At the core of our platform is a patented semantic solution that includes advertising industry-focused taxonomies which let us target content at a very granular level.

Q: In the future, can you see a network providing the essential services that an advertiser requires and, thereby, disintermediating media agencies?

A:  I think that is unlikely to happen.  For example, our focus is on providing a media management platform to agencies that allows them to outperform their competitors and pass on new levels of efficiency, transparency, and safety to their advertising clients.  So we are not trying to act like an agency, we’re trying to put tools in their hands that make us a crucial part of the value chain.  We feel our position between the agencies (and the advertisers) and the networks (and publishers) is the best place to do business.  This allows us to act as a media buying platform for the exchanges–and even the other networks out there–and provide our data as the new currency of performance.  It’s a very exciting place to be right now!

Q: How is LucidMedia ensuring brand safety?  And, how does LucidMedia provide access to the Long Tail?

A:  Brand safety is rising in importance these days.  Our Verified Inventory Platform (VIP) leverages our deep contextual technology to find the right content to meet the ever-tightening advertiser performance goals.  But we can also block content in the same way when they indicate something is inappropriate for their brand.  Because we evaluate the true meaning of each page for categorization, we get the by-product of knowing exactly what topics are on each page.  We have compiled an extensive list inappropriate topics that we call our Objectionable Content Filters.  With these filters enabled we can make sure that their brand won’t appear on pages about hate or pornography or even things like natural disasters or war.  And these are all customizable by the advertiser because what is inappropriate to one may be desirable content to another.

As for accessing the Long Tail for our advertisers, we deployed the concept of Media Classes within our platform to take advantage of the Long Tail.  We not only categorize the page content accurately, we also categorize the type of source it is found on like news sites, social networks, blogs, enthusiast forums, gaming sites, wikis and webmail portals.  We also categorize the sometimes undesirable media classes like peer-to-peer file sharing sites so advertisers can not only target specific media classes, they can also filter against certain classes of media if they want.  This opens all kinds of doors for our advertisers.

Q:  In your opinion, what will be some of the key drivers which will allow ad exchanges to progress from a remnant-only to a premium and remnant model?

A:  The key drivers will be their openness, a clear value proposition to the publishers, and their ability to support real-time bidding.  The exchange platforms have to be easily extensible so everyone can play.  And we’ll need the publisher side optimizers to keep advancing as well.  They play a key roll that the exchanges are not filling today and they exert a great deal of pull on the publishers drawing them to the exchange model.  I expect to see a lot of interesting changes in the next few years and LucidMedia plans to be right in the middle of it all adding value to the agencies and advertisers.